Post by LSDeep on Sept 1, 2005 10:48:18 GMT -5
Suunto has found a software error in the first series of Suunto D9 dive computers. This affects all D9 dive computers with serial numbers 4xxxxxxxx – 450000699, software version 1.x.x – 1.2.4 including all units that have been sold prior to December 15, 2004. Although highly unlikely, the error may under certain circumstances cause the depth and time display to update slower than normal causing incorrect depth and time displays. Any potential problems are avoided by upgrading the D9 software to version 1.2.8. The software version can be verified using the Suunto Dive Manager. Please note that the transmitter unit has no problem and is not affected.
Please take the following actions:
•Do not dive with the Suunto D9 dive computer
•Return the D9 directly to the Authorized Aqua Lung Dealer where you purchased the D9
•Return the D9 directly to Aqua Lung via UPS or insured mail to:
Aqua Lung
Attn: D9 Retrofit
2340 Cousteau Court
Vista, CA. 92081
Aqua Lung will update the software at no cost and return the D9 to you within two weeks after receipt. If you have any questions please call toll free 877-253-DIVE / 877-253-3483 and ask for Customer Service or contact your Authorized Aqua Lung Dealer. Aqua Lung apologizes for any inconvenience that this may cause you. Your safety is our top priority. Thank you for your understanding and thank you for choosing Aqua Lung.
Please take the following actions:
•Do not dive with the Suunto D9 dive computer
•Return the D9 directly to the Authorized Aqua Lung Dealer where you purchased the D9
•Return the D9 directly to Aqua Lung via UPS or insured mail to:
Aqua Lung
Attn: D9 Retrofit
2340 Cousteau Court
Vista, CA. 92081
Aqua Lung will update the software at no cost and return the D9 to you within two weeks after receipt. If you have any questions please call toll free 877-253-DIVE / 877-253-3483 and ask for Customer Service or contact your Authorized Aqua Lung Dealer. Aqua Lung apologizes for any inconvenience that this may cause you. Your safety is our top priority. Thank you for your understanding and thank you for choosing Aqua Lung.